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Delete Your StudioOS Account

This page explains how to permanently delete your Picsora StudioOS studio account and everything stored with it.

⚠ This is permanent and cannot be undone. Deleting your account also deletes every event, client gallery and uploaded photo. Please download or hand over any client deliverables first. Deletion is completed within 30 days.

🗝️ How to Request Deletion

Choose either option - both reach the same team:

  • In the StudioOS app, open Profile → Delete Account - this brings you to this page.
  • Fill in the form below, or email contact@picsora.in with the subject "StudioOS Account Deletion Request" from your registered email.

We verify the request against the email and phone number on your account before processing it.

✉️ Deletion Request Form

🗑️ What Gets Deleted

✕Your studio account and sign-in credentials (email, password hash, Google link)
✕Studio profile - business name, logo, watermark, GST and billing details
✕All events and client photo galleries you created, and the photos in them
✕CRM records - leads, quotations, bookings, client contacts, team members and notes
✕Finance and expense entries, and portfolio posts
✕Push-notification tokens and diagnostic identifiers

📋 Data We May Retain

A small amount of data is kept after deletion where the law or a legitimate business need requires it:

◈
Transaction and tax records
Financial and GST compliance obligations require these to be kept for up to 7 years.
◈
Support ticket history
Quality assurance and dispute resolution (up to 3 years).
◈
Anonymised, aggregated analytics
Contains no personal identifiers; used only for product analytics.
◈
Legal hold data
Data under an active legal hold or regulatory requirement cannot be deleted until it is resolved.

⏱ Deletion Timeline

Immediately
Your account is disabled and you are signed out on every device. Published gallery links stop working.
Within 7 days
Account, studio profile and CRM data are removed from active systems.
Within 30 days
Full deletion from all systems, including uploaded photos, backups and CDN caches.
Confirmation
A confirmation is sent to your registered email.

💬 Need Help?

Picsora Support
Email: contact@picsora.in
Phone: +91 8866959524
Response time: within 2 business days

For details on the data StudioOS holds, see the StudioOS Privacy Policy.